Tommie Copper Reviews
Based on 12 customer reviews and online research, tommiecopper.com has a consumer rating of 1.6 out of 5 stars, indicating that most customers are not satisfied with Tommie Copper.
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3 Stars(1)
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1 Star(9)
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How would you rate Tommie Copper?
Top Reviews
i ordered some 0f the masks you show on TV about
3 wks ago and have not received them or heard why.
I guess I should have read the reviews before I ordered
them. It seems they are not any good anyway. If they
have not been sent, please don't bother.
I have lost my order copy with order number so am
unable to give it to you.
Love love the Tommie Copper masks. they don't fog up the glasses. Easy to breath
Customer Reviews (12)
I bought an item years ago, and because they have my email in their system, they’ve been spamming me nonstop. Every time I hit “unsubscribe” at the bottom of every Tommie Copper’s email, it redirects me to their site, and instead, re-subscribes me all over again without an option to remove my email from their mailing list. I want to make this stop from the ten emails I get daily. When I say TEN, I mean TEN OR MORE.
Ordered compression wear for my husband online supposedly Canada TC. I must have missed the check your order - before I knew it I had paid US $ on items and $75 for delivery, never paid that kind of price for delivery, it's Canada not Russia. Called customer service within 5 mins. Said they couldn't cancel the order. Never order again.
I like the product, however there is no way to unsubscribe from their Junk EMAILS. At least 4-5 per day. That is why they are getting a single Star.
Bought some shirts from Tommie Copper. Felt comfortable buying because of their "60 day money back guarantee". Shirts were uncomfortable, so I shipped them back. After 3 weeks (from confirmed delivery of the return), I still had not received my refund. I then sent them an email/message inquiring about my refund through their website - zero reply after 3 days. Now I have to contact my cc and dispute the charge. Total trash company!
UPDATE: 11 MINUTES AFTER I POSTED THIS REVIEW, I RECIEVED A FULL REFUND.
Bought a large long sleeve top and full length bottom. Both were large. The bottom was so tight I could stand it. It was cutting off circulation. I am 6 ft tall and weigh 170. A large should have worked. I sent it back and eventually got a refund for the bottom.
i ordered some 0f the masks you show on TV about
3 wks ago and have not received them or heard why.
I guess I should have read the reviews before I ordered
them. It seems they are not any good anyway. If they
have not been sent, please don't bother.
I have lost my order copy with order number so am
unable to give it to you.
I've emailed customer Service but no one has given me a response, I should have purchased the items from a company who is going to respond. #1124070, if you can't help me then Refund me
Love love the Tommie Copper masks. they don't fog up the glasses. Easy to breath
Masks look great and are comfortable. They seem well made. Very sad to leave a bad review. They are impossible to breathe in. They are made of a loose fitting fabric that sucks into your nose and mouth when you inhale and the exhausted air does not exist the mask upon exhale. Almost passed out while shopping. Tried the gym right after (don't ask me why...) And like the frog slowly boiled, I hit hypoxia and stumbled to a place off camera for some survival breaths. I cut the inner layer of fabric out to try the salvage the mask, because I like the aesthetic, but there is no salvaging this 14 dollar purchase. Sad to say. I wish the company well. A more rigid outer layer and more breathable inner layer may fix this issue. Maybe a netting for the replaceable filter slot? Or in all honesty, I'd do away with the idea and go straight for a comfort layer affixed to a rigid exterior layer to allow for unimpeded inhalation. The fact that it gets sucked into your orifices as you breathe is the worst issue I faced. I think. Idk I was very light headed the entire time xD
After taking one breath and exhaling I had to immediately strip the mask away from my face to keep from suffocating. You can’t breathe behind it. It’s as bad as someone cupping their hand tightly over your mouth and nose. Definitely don’t give to children. It should be considered child abuse if you do.
I wish I could put negative stars. Their face masks are terrible. I called customer service after a wire popped through on the nose bridge and cut me! After only 5 wears! Turns out they are also made in CHINA! Unbelievable.
So after being denied a refund because no face masks are refundable...even though they have a 60 day guarantee that they won’t stand by....
I wrote a review on their site.
They denied it’s publishing because it didn’t meet their guidelines.
Yeah...right.
Here it is...just filled with cuss words and threats(Not)!
Defective Design
After wearing less than 5 times, I put it on and fit the nose area... my finger was pricked as if by a needle and was bleeding. The metal in the nose bridge had popped through. I tried for over 5 weeks to get it refunded and they REFUSED! The first attempt was well within the 60 day guarantee. But they said “there are no refunds on face masks”. That was never stated before. They offered to send me a repeat order and I said NO! It’s a very poor design. I even sent photos! Worst Customer Service I’ve had in over 2 years on any site. BEWARE!
To start this Tommie Copper is nothing but another scam. I seen on TV and online the products they have and they looked like they really were made well. I took a chance and I ordered 1 of their shirts and 1 of there knee devices. The order was about $130.00. I had to wait over 10 business days before the items were delivered but when I ordered them it stated online 3 to 5 business days. Once my items finally arrived I opened the packages and unpacked the shirt and the knee device. I first put on the shirt and it was the right size however it was not comfortable and it was starting to make me itch. It made me feel like someone was trying to shove 2 pounds of crap into a 1 pound bag. I took it off. I then put on the knee device and that was not comfortable and that made me itch. I have no allergies at all so whatever they are using to make these low quality products did not agree with my skin. I could not use these items so I had no choice but to return them for a full refund. I thought that was going to be easy but it turned into a nightmare. I called Tommie Copper and I got some imbecile on the phone and I asked how I could return the items and obtain a refund. The imbecile told me what I needed to do. I had to pay $8.30 to ship these items back to Tommie Copper and you would think a company would pay for the return shipping. I shipped both of the items back to Tommie Cooper with 2-day USPS priority mail with a tracking number. I got a notification that Tommie Copper received my return package. I kept checking my credit card on a daily basis to see if my credit card account was credited the refund. It's been 3 weeks and I have still not received any refunds from Tommie Copper. I got on the phone and called Tommie Copper and another imbecile got on the phone and I asked about my refund and I gave the imbecile my order # and other information. After checking the system the imbecile said to me, "Sir, your refund was processed and you will have to take it up with your credit card company". I told the imbecile, "I have been checking my credit card on a daily basis and no refunds have been issued from Tommie Copper!". The imbecile said to me, "I'm sorry I don't know what to tell you and have a good day". The imbecile hung up on me. I was so upset over this I gave this to my private paid attorney and he is now commencing swift civil litigation against Tommie Copper. Tommie Copper wants to play with a customers hard earned money and not issue a refund and they got back all of the items and that's okay because Tommie Copper picked the wrong customer to tangle with. Save Your Money and do not do any business with this shady company...!
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